Case studies

A GP received a complaint from a patient who'd instructed a solicitor to investigate a possible claim against their employer, following a work related injury.

A right to review a reference image
A right to view a reference?

30 January 2024

A specialty doctor had a job offer at another hospital withdrawn, and spoke to the MDU's advice line to ask if she had a right to see the reference written about her by a colleague.

Raising concerns about a colleague
Raising concerns about a colleague

30 January 2024

After seeing a colleague drinking heavily before returning to work, a trainee called the MDU for advice on whether they should raise a concern over risks to patient safety.

allegations of abuse
Complaint from patient's partner over allegations of abuse

30 January 2024

A patient visited her GP, extremely anxious about a forthcoming family court appearance that she was unwilling to attend.

Pencil eraser
Addressing an inaccurate complaint response

29 June 2022

The MDU was able to assist a consultant who felt a trust's response to a complaint didn't accurately reflect the facts.

Two surgeons in theatre
Consent for surgery

29 June 2022

A surgeon needed to check that a patient's consent was still valid before performing an operation, and called the MDU for advice.

Doctor writing statement
Coroner's statement after remote consultation

29 June 2022

An unexpected call from the coroner led to an MDU consultant member calling for support with making a statement.

Close-up of police car and officer
Disclosure to the police

29 June 2022

The MDU helped out an emergency department consultant after the police asked for details of a patient they had just arrested.

Blurred image of doctor and patient talking
Request for a hymenoplasty

29 June 2022

A consultant gynaecologist called on the MDU for assistance after a consultation that raised significant safeguarding issues.

Elderly patient with oxygen
Risk assessment for oxygen

29 June 2022

The MDU advised a respiratory consultant who had concerns about a patient's use of oxygen at home.