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FREE risk assessment of your practice including premises, health and safety, protocols, systems and staff issues for all GROUPCARE PREMIUM members.
2 July 2021
An FY2 doctor had started working on an elderly care ward which was understaffed and she was worried about the conditions.
A GP called the MDU after receiving an angry letter of complaint from a patient, blaming her for delayed referral and ‘allowing’ her cancer to develop.
When a patient with Dupuytren’s contracture attended hospital for a fasciectomy, a nurse asked a foundation doctor to obtain their signature on the consent form because the patient had missed their appointment at the consent clinic, and the surgeon had been called to an emergency.
A member enquiry on whether or not to disclose information relating to a patient’s mental health history whilst they were on remand in custody, awaiting trial.
A hospital consultant contacted the MDU as a transition to a paperless medical record system meant she had to treat patients without sufficient information.
A practice manager called the advice line following a request from a solicitor acting for the mother of three children, seeking disclosure of the children’s records.
A GP contacted the MDU after a patient with chronic fatigue syndrome (CFS) had requested a prescription for thyroxine, following the advice of another specialist.
A practice manager called the MDU after being contacted by a local employer, asking whether a fit note issued by the practice was genuine.
A patient’s wife contacted one of our GP members as she had concerns about her husband’s mental health. The GP wondered if this would be a breach of confidentiality.
A delay in acting upon blood test results resulted in a patient being rushed to A&E. The GP called the MDU for advice on what steps to take following the incident.