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11 October 2022
You might sometimes need to remove or redact information from medical records when sending them to patients or third parties. Here's what you need to know.
Patients and doctors can often have different expectations of treatment outcomes, so it’s important to understand patients’ perspectives.
30 September 2022
Initiating and participating in a quality improvement (QI) project can help achieve changes that make a real difference to a patient's hospital experience.
26 September 2022
Facing a complaint or a claim can be difficult but there are steps you can take to help manage the stress involved.
13 September 2022
If your practice plans to delegate more tasks to non-clinical staff, consider these medico-legal aspects.
9 September 2022
The overriding consideration for healthcare professionals must always be the child or young person's best interests.
31 August 2022
What you need to know about assessing testamentary capacity - the ability or understanding needed to make a valid will.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
26 August 2022
Breaking bad news is a complex and sensitive task that needs practice and a considered, tactful approach.
23 August 2022
Patients have a legal right to request access to their medical records.