Safeguarding vulnerable adults
Safeguarding vulnerable adults

2 August 2022

You have a legal and ethical duty to raise concerns if you suspect a vulnerable adult patient is being abused or neglected.

Coroners' inquiries

26 July 2022

An introduction to coroners' inquiries in England and Wales and your duties as a doctor.

GDPR for independent practitioners
Responding to written complaints in the Republic of Ireland

26 July 2022

Getting a complaint response right first time is the best way to settle concerns and to reduce the risk of a complaint escalating.

complaints consultation patient
The NHS complaints process in Wales

25 July 2022

Your guide to the Welsh complaints procedure, including regulations, time limits and local resolution process.

guide to report writing
Writing a report for the coroner

21 July 2022

If you're ever asked to write a coroner's report, it's important to know what to include.

An introduction to confidentiality

15 July 2022

Confidentiality is an essential part of the bond of trust that exists between doctor and patient.

Nurse practitioner complaint
Minimising complaints risk for nurse practitioners

6 July 2022

Advice for nurse practitioners on avoiding patient complaints and what to do when something goes wrong.

doctor signing a form
Signing death certificates and cremation forms

6 July 2022

A doctor's responsibility is to certify a deceased patient's cause of death by issuing a medical certificate of cause of death (MCCD).

CCTV in healthcare

6 July 2022

The use of surveillance in healthcare settings can be problematic because of the need to protect patients' confidentiality.

Doctor talking to patient
Handling complaints in the private sector

17 June 2022

Explaining the complaints-handling process in the private sector and the Code of Practice from the Independent Sector Complaints Adjudication Service.