Guides

confidentiality record files
Disclosure to third parties

9 June 2022

What you need to know about disclosing patient information to third parties.

childrens sporting event
'Good neighbour acts' and volunteering at events

6 June 2022

Make sure you have everything you need when providing medical cover at amateur and charity sporting competitions.

Cycle helmet next to car
Good Samaritan acts

6 June 2022

You have an ethical duty to offer help in an emergency if you can. Make sure you have adequate indemnity in place.

GP assessing patient capacity
Assessing mental capacity

31 May 2022

Assessing a patient's capacity to consent is essential, and it’s important to take all practicable steps to help patients make decisions.

Doctor listening to patient making complaint
Introduction to the NHS complaints procedure in England

25 May 2022

Your need-to-know quick guide to the NHS complaints procedure in England.

Writing a response
How to respond to a complaint

25 May 2022

Writing a good response is a crucial part of successfully resolving a complaint.

Young doctor looking worried
Raising concerns

10 May 2022

Our advice for raising concerns about patient safety, dignity or comfort.

Doctor writing a report
Tips for foundation years: coroners' inquests and fatal accident inquiries

9 May 2022

Advice for foundation doctors responding to a request from the coroner or procurator fiscal for a statement.

Cannabis oil in pipette bottles
Prescribing cannabis-based products

6 May 2022

What you need to know about who can prescribe cannabis-based products.

Medical professional writing a report
Confidentiality and adults without capacity

3 May 2022

Laws around incapacity vary across the UK – but ultimately, you must consider the best interests of a patient who lacks capacity to make their own decisions.