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Journal

Warning letters to patients: a practical guide

Issuing a formal warning to patients about their behaviour isn't a step most doctors take lightly – but if you ever have to, here's what you should know.

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Guide

Managing practice appointment systems

GP practices can find themselves under pressure to find innovative ways to meet patient demands without overload or compromising safety.

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Guide

Managing patient expectations

Advice on managing different perspectives between patients and doctors

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Journal

Patients recording consultations

Don't jump to conclusions if a patient asks to record their consultation – it could benefit you both.

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Guide

Text message communication in general practice

Text messages are a low-cost and low-effort way for GPs to keep patients updated, particularly for large-scale communications such as flu jab reminders.

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Guide

Breaking bad news

Breaking bad news is a complex and sensitive task which requires practice and a considered, tactful approach.

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News

Common queries from foundation doctors

Dr Ellie Mein shares some of the most common reasons foundation doctors call the MDU, and explains what you can do if you find yourself in a similar situation.

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Guide

Assessing capacity

Assessing a patient's capacity is an essential aspect of being a doctor. Here's what you need to know.

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Journal

MDU journal spring 2019

A new online resource explores and supports the concept of second victims among healthcare professionals involved in adverse clinical incidents.

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