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Dictated notes may pose problems if records aren't transcribed promptly, or if key information is left out.
In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.
The rapid development of recording and communication technologies has had a profound impact on the confidentiality of patient information and patient identity.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
A quick guide on issuing fit notes to patients who have been off sick and your ethical obligations.
Text messages are a low-cost and low-effort way for GPs to keep patients updated, particularly for large-scale communications such as flu jab reminders.
Learn about challenging patient interactions and get practical advice on how to issue warning letters, behaviour agreements and deal with unfair criticism on social media.
A delay in the diagnosis of diabetes can mean a patient misses out on the opportunity for appropriate screening and monitoring or preventive treatments.
Remote hearings, meetings and interviews are becoming more common post-pandemic. Our top tips will help you to prepare and present yourself properly.