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Understanding the care of patients with specific needs is key to ensuring good care, and to improving future services – as the team from LeDeR explain.
How to deal with inappropriate advances from patients and avoid misunderstandings.
Getting prepared ahead of an internal investigation meeting is key. Here's our advice.
How to manage inappropriate patient behaviour and avoid blurring the lines with patient relationships.
We share some fictitious medico-legal scenarios inspired by unusual cases.
We've announced dates for our latest virtual courses, both of which focus on effectively managing and resolving conflict.
What should you do if you find yourself on the receiving end of unwelcome attention from a patient?
Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
Being able to work side-by-side and be compassionate with colleagues when needed is more important than ever. We need to start with ourselves, says Dr Emma Vaux.