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Future dates for this course will be announced.
6 CPD credits
We are offering this as a full-day face to face course.
In this course we will be exploring the essential communication skills for effective face to face and remote consultations with patients.
As well as providing techniques to help you deal with these situations, we will stage consultations you can comment on and improve. There will also be an opportunity to role play consultations if you would like to.
Our course leaders are healthcare professionals from primary care, secondary care and community care. They have expertise in dealing with difficult complainants and colleagues as well as extensive experience in delivering bad news in palliative care.
This interactive course mixes didactic teaching with group exercises and role play using actors.
Approved by the Federation of the Royal Colleges of Physicians of the UK for 6 category 1 (external) CPD credits.