Frequently asked questions

What are Transitional Benefits?

7 May 2024

Transitional benefits were introduced in response to the government's announcement of the development of a state-backed indemnity scheme for general practice in England...

What are Extended Benefit Rights?

7 May 2024

If you leave the MDU before the normal retirement date of your NHS pension scheme, Extended Benefit Rights...

How can I pay my subscription?

1 December 2022

You can pay for your membership in different ways. Find out more about the different methods

Staying safe online

11 December 2020

You trust us with your data and we take this seriously. We only use systems...

Where can I find my indemnity details?

19 February 2020

You can view your indemnity details and notify us about changes to your work circumstances online by logging onto My membership...

If I am a member of two NHS pension schemes, which Normal Retirement Date applies for free Extended Benefit Rights?

10 December 2019

So long as you have fully and permanently retired from clinical practice, where you have two or more NHS pensions, we will...

How can I manage my GROUPCARE membership online?

4 October 2019

You can manage your GROUPCARE scheme by logging into My membership. Our short video demonstrates how you can view and update your details.

What is the difference between occurrence and claims made?

13 May 2019

Occurrence membership means you can ask for our help at any point in the future as long as...

Am I indemnified if helping out at a sporting event?

You must always contact us beforehand to check this is ok. In most cases, providing you have the appropriate training and equipment…

Are subscriptions (fees) available on your website?

We offer a wide range of subscriptions which are tailored for each member depending on the type and amount of work you do...