Frequently asked questions

How can I manage my GROUPCARE membership online?

4 October 2019

You can manage your GROUPCARE scheme by logging into My membership. Our short video demonstrates how you can view and update your details.

What is the difference between occurrence and claims made?

13 May 2019

Occurrence membership means you can ask for our help at any point in the future as long as...

What are Extended Benefit Rights?

13 May 2019

If you leave the MDU before the normal retirement date of your NHS pension scheme, Extended Benefit Rights...

What are Transitional Benefits?

13 March 2019

Transitional benefits were introduced in response to the government's announcement of the development of a state-backed indemnity scheme for general practice in England...

Legal requirement for doctors to have insurance or indemnity

10 September 2015

It is a GMC legal requirement for doctors to have adequate and appropriate indemnity for their clinical work...

Am I indemnified if helping out at a sporting event?

You must always contact us beforehand to check this is ok. In most cases, providing you have the appropriate training and equipmentā€¦

Are subscriptions (fees) available on your website?

We offer a wide range of subscriptions which are tailored for each member depending on the type and amount of work you do...

Calculating subscriptions (fees)

Your subscription will vary depending on the amount and type of work you do. For the rate applicable to you...

Can I still ask for assistance if I leave the MDU, retire from practice or go on a break?

It depends what type of membership you have. If your membership is on an "occurrence basis" you can ask for...

Does MDU professional indemnity still apply if I work over the 48 hours as advised by the European Working Time Directive?

As long as a member is appropriately trained and working within the law, you can request our assistance...