Guides

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Revalidation: what you need to know

27 April 2022

Understanding the essentials of revalidation.

waiting room appointment
Missed appointments

25 April 2022

Who takes responsibility when a patient fails to attend an appointment - the doctor or the patient?

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NHS complaints procedure in Northern Ireland

25 April 2022

Your introduction to the NHS complaints procedure in Northern Ireland.

Doctor reassuring patient
Confidentiality and disclosing information after death

22 April 2022

Your duty of confidentiality to a patient continues after their death.

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Maternity investigations with HSIB

21 April 2022

What you need to know about taking part in maternity investigations with the Healthcare Safety Investigation Branch (HSIB).

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Confidentiality and the healthcare team

20 April 2022

To ensure proper patient care and treatment, clinical information may need to be shared with other healthcare workers in the team – but only on a need-to-know basis.

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Fatal accident inquiries in Scotland

20 April 2022

A fatal accident inquiry (FAI) is not about proportioning blame – but it’s important to seek advice early. Here’s what you need to know.

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Removing patients

11 April 2022

Removing patients is usually the last resort for doctors – and brings certain risks. Here's how to avoid them.

complaints letter doctor
NHS complaints: local investigation and resolution

8 April 2022

Local resolution is the first stage in the NHS complaints procedure. Here's what you need to know.

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Acting as an expert witness

8 April 2022

An expert witness provides an impartial medical opinion to a court, tribunal or committee.