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1 August 2019
Facing a complaint or a claim can be difficult but there are steps you can take to help manage the stress involved.
30 July 2019
Doctors and other healthcare professionals have a duty to be alert to signs of domestic abuse.
22 May 2019
Initiating and participating in a quality improvement (QI) project can help achieve changes that make a real difference to a patient's hospital experience.
15 May 2019
You might sometimes need to remove or redact information from medical records when sending them to patients or third parties. Here's what you need to know.
6 November 2018
You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.
10 September 2018
Patients travelling to malaria hotspots should be encouraged to seek early medical advice about preventative measures.
10 August 2018
With the increased convenience of cloud computing come significant security and confidentiality risks.
28 June 2018
How to maintain patient confidentiality under the increased scrutiny of the media and public.
21 May 2018
Memory sticks are great for transporting your personal photos and documents. But they are not suitable for storing identifiable patient data. Here's why.
What are your responsibilities for making information available to the public under the Freedom of Information Act?