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A GP received a complaint from a patient who'd instructed a solicitor to investigate a possible claim against their employer, following a work related injury.
A GP member was due to have a remote consultation because of the coronavirus outbreak, and needed the MDU's advice with questions surrounding confidentiality and data protection.
What you need to know about online access to patient records.
Clear, accurate records support clinical decision-making and patient care.
A deceased patient's personal representative has a right of access to the patient's clinical records but this is not absolute...
Patient images can be helpful in remote consultations, but be aware of the medico-legal issues around receiving and storing them.
What to do in situations where it's not possible to enter data into records at the time they're made.
Writing a good response is a crucial part of successfully resolving a complaint.
GMC guidance designed to support doctors and medical students developing skills as reflective practitioners.