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Case study

Accidental disclosure of patient information

A GP received a complaint from a patient who'd instructed a solicitor to investigate a possible claim against their employer, following a work related injury.

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Case study

Storing digital images in medical records

A GP member was due to have a remote consultation because of the coronavirus outbreak, and needed the MDU's advice with questions surrounding confidentiality and data protection.

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Guide

Online access to records

What you need to know about online access to patient records.

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Guide

Effective record keeping

Clear, accurate records support clinical decision-making and patient care.

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FAQ

How should I respond to a solicitors' request for the records of a deceased patient?

A deceased patient's personal representative has a right of access to the patient's clinical records but this is not absolute...

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News

Receiving and storing patient images from online consultations

Patient images can be helpful in remote consultations, but be aware of the medico-legal issues around receiving and storing them.

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Guide

Consulting without notes

What to do in situations where it's not possible to enter data into records at the time they're made.

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Guide

How to respond to a complaint

Writing a good response is a crucial part of successfully resolving a complaint.

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Journal

Reflective practice for doctors and medical students

GMC guidance designed to support doctors and medical students developing skills as reflective practitioners.

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