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News

Certifying deaths during COVID-19 outbreak

The process for certifying deaths has changed during the coronavirus outbreak.

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Guide

Consulting without notes

What to do in situations where it's not possible to enter data into records at the time they're made.

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Guide

How to respond to a complaint

Writing a good response is a crucial part of successfully resolving a complaint.

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Journal

Reflective practice for doctors and medical students

GMC guidance designed to support doctors and medical students developing skills as reflective practitioners.

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Guide

Quick guide to reflective practice

What you need to know to be a reflective practitioner.

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News

Common queries from foundation doctors

Dr Ellie Mein shares some of the most common reasons foundation doctors call the MDU, and explains what you can do if you find yourself in a similar situation.

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Case study

Delayed diagnosis of rectal cancer

The MDU was able to help a GP member who faced a claim from the family of a patient who died after being diagnosed with a rare colorectal carcinoma.

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Guide

Redacting third party information from notes

You might sometimes need to remove or redact information from medical records when sending them to patients or third parties. Here's what you need to know.

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Guide

Confidentiality and disclosing information after death

Your duty of confidentiality to a patient continues after their death.

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