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Writing a good response is a crucial part of successfully resolving a complaint.
GMC guidance designed to support doctors and medical students developing skills as reflective practitioners.
What you need to know to be a reflective practitioner.
Dr Ellie Mein shares some of the most common reasons foundation doctors call the MDU, and explains what you can do if you find yourself in a similar situation.
The MDU was able to help a GP member who faced a claim from the family of a patient who died after being diagnosed with a rare colorectal carcinoma.
You might sometimes need to remove or redact information from medical records when sending them to patients or third parties. Here's what you need to know.
Your duty of confidentiality to a patient continues after their death.
Doctors are being encouraged by Healthcare Improvement Scotland to complete two e-learning modules on death certification.
Get to know the principles of parental responsibility with our quick guide.