Quick facts

History

Chief executive: Dr Matthew Lee.
Chairman: Dr Simon Watkin.
Membership made up of over 200,000 doctors, dentists and other healthcare professionals.

During 2022:

Our award winning membership team received 102,000 calls with 81% answered within 20 seconds.
100% of 72,000 emails and letters were responded to within five working days.
82% of medical claims were successfully defended being closed without payment.
Over 99% of member requests for help with medico-legal issues are supported (over a five year period).
Our team of expert advisers, who are doctors and dentists themselves, answered 21,000 calls to our advice lines.
99% of members calling our advice line during working hours were speaking to a medico-legal adviser within 20 seconds.
In medical tribunal cases at the MPTS, MDU solicitors representing members achieved no finding of impairment in over 40% of cases compared to the average of 25% (2017-2021).
City and Guilds group awarded us with two Princess Royal Training awards for our membership development and medico-legal assistant training programmes.