Guides

Doctors may need to prepare reports or statements for a variety of reasons. Here are our tips on how to write a factual report.

Doctor listening to patient making complaint
Introduction to the NHS complaints procedure in England

10 June 2025

Your need-to-know quick guide to the NHS complaints procedure in England.

Collage with halftone human hand touching robot hand. Machine learning
Using AI safely and responsibly in primary care

23 May 2025

What you need to know about AI in GP practices – how it's used, who's responsible when things go wrong, and the key risks to manage.

coroner's inquiry
Coroners' inquiries

13 May 2025

An introduction to coroners' inquiries in England and Wales and your duties as a doctor.

Flat tyre
Assessing fitness to drive

13 May 2025

You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.

Close up of man's eye
Chaperones

29 April 2025

We explain the meaning of chaperones for doctors and their role in intimate examinations.

Photo of hand holding syringe vaccination
Flu vaccinations: consent, patient safety and delegation

7 April 2025

Advice for GP practices during the annual winter flu vaccination programme.

Doctor in medical gloves with syringe injects fillers and botox face illustration
Cosmetic procedures

7 April 2025

What you need to know about performing cosmetic procedures, including training, consent and ethical marketing.

Writing a response
How to respond to a complaint

14 March 2025

Writing a good response is a crucial part of successfully resolving a complaint.

Patient looking distant
Dealing with challenging patients

28 February 2025

Patients become 'challenging' for a number of reasons. Here we advise on managing the patient while protecting yourself, staff and other patients.