Guides

Learning lessons from urology claims image
Learning lessons from urology claims

18 November 2019

Dr Shabbir Choudhury, senior medical claims handler, analyses clinical negligence claims against MDU urology members and provides advice on managing risk.

Writing a response
How to respond to a complaint

4 November 2019

Writing a good response is a crucial part of successfully resolving a complaint.

Psychiatric claims under the spotlight image
Psychiatric claims under the spotlight

29 October 2019

Dr Shabbir Choudhury, senior medical claims handler, analyses clinical negligence claims pursued against MDU psychiatrist members and offers tips on managing common risks.

child holding adult
Safeguarding children at risk of neglect or abuse

10 September 2019

GPs play a pivotal role in identifying children at risk and should be familiar with local child protection procedures.

Consultation between a doctor and patient with her daughter
Managing practice appointment systems

10 September 2019

GP practices can find themselves under pressure to find innovative ways to meet patient demands without overload or compromising safety.

Man complaining to doctor
The NHS complaints procedure in Scotland

10 September 2019

A concise but comprehensive guide to the Scottish NHS complaints procedure.

Medical professional writing a report
Confidentiality and adults without capacity

3 September 2019

Patients with mental disorders or learning disabilities do not necessarily lack capacity to consent to disclosure of confidential information.

Apple vs orange
Managing patient expectations

21 August 2019

Advice on managing different perspectives between patients and doctors

GP checking patient
Avoiding skin cancer diagnosis delays

12 August 2019

Melanomas require accurate and timely diagnosis by GPs so that patients can be treated promptly.

Mirror on grass reflecting the sky. Photo by Jovis Aloor on Unsplash
Quick guide to reflective practice

7 August 2019

What you need to know to be a reflective practitioner.