Healthcare is by nature an emotive profession, and it's unsurprising that disputes can arise between doctors, patients and others involved in patients' care.
Conflicts can come about for all sorts of reasons, and if not dealt with appropriately they can have seriously detrimental effects for everyone. But a better understanding can lead to better outcomes for all.
The latest MDU journal looks at how conflicts can arise and what you can do to avoid them, as well offering some expert insight into the process of resolution and mediation. Read the article and test your knowledge to earn one hour of CPD.
Also in this issue:
- Guidance on glaucoma
- Standing up for doctors: MDU consultation work
- Managing patient expectations
- Ethics and law e-learning for GPSTs
...and much more.
Read the issue in full.
This guidance was correct at publication 21/08/2018. It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.